GHL’s service support network encompasses the whole country.
We offer 24 hour 7 day service via our centralized customer support line. Dependant on your geographical location, we offer guaranteed response time to all emergency callouts. For operational reliability and to ensure your doors and dock levellers are compliant with current workplace regulations we can provide fixed price servicing, reporting back to you on anything that may affect the serviceably or safety of your equipment.
We will contact you to inform you when services are due and arrange for the service to be carried out at a time suitable to your ongoing operational requirements, GHL will also manage all your service data ensuring that in the event of a problem all relevant service and repair data is up-to-date and available for inspection.
Finally, if required we can supply comprehensive key performance indicators for each piece of individual equipment serviced on your site showing downtime, servicing and expenditure on a ongoing basis.